We offer Basic Support at no additional cost. For Managed Support, the cost is an additional HK$ 450/month per Virtual Machine. Read more in the support tab below for what is covered in Managed support.
No matter when or where you are, our technical team is always ready to solve your issues 24 x 7 x 365! You could easily contact us via phone, email and live chat for any assistance regarding technical issues.
24 X 7 X 365
No matter where you are, or what time of the day, our technical team is there 24 X 7 X 365 protection to resolve any issues. You have multiple options to reach our techsupport such as phone, email, and live-chat, to make it convenient for you.
Ensure your website is available all the time for your business, earn your customers’ trust and serve your customers better, with our 99.9% uptime guarantee. We offer 24 x 7 x 365 real-time monitoring to keep your website performing at its optimum best.
No questions asked! We offer our new customers an unconditional 14-day Money Back Guarantee if you’re not satisfied.