Our servers are co-located in Hong Kong at Equinix, a leading provider of enterprise-level Data Centers across the globe. Equnix is equipped with the latest technology to ensure high availability of your servers. By combining redundant, high-speed internet connections with uninterrupted power supply using backup generator sets, we deliver performance, reliability and security at an affordable price.
- Reliability – Safeguard infrastructure in highly secure data centers delivering a 99.999% uptime record
- Scalability – One of the largest data centers in the world at 6 million square feet and growing to ensure scalability
- Global Reach – A wide footprint with 90 data centers spread across 35 key markets in 4 continents
- Choice – The largest aggregation of 600+ networks to ensure performance and offer more choice to customers
Our Data Center has over 90 Points of Presence including Hong Kong, China, Asia, Europe, and USA.
- 1/10 Gbps Network
- 24 x 7 Basic Server (uptime/downtime) Monitoring
- Extensive Public and Private Peering
- Data Centers Connected Via High Speed Links
- Multiple links for Redundant Network Connections
- 24 x 7 Remote Hand Request
- 24 x 7 Reboot or Power Cycle on Request
- Redundant Power Supply
- Secured Cabinet Doors
- Multiple N+1 parallel-redundant UPS system
- Redundant Environment Control Air Conditioning System
- UPS Backup Generator Set with 72 Hours Refuelable Supply
- Cables across top and alternate Hot-and-Cool Aisle for regulated air-flow
Effective Fire Protection
In addition to smoke and heat detection devices, our data centre is equipped with fire fighting systems to protect against fire hazards. We use Fire Master 200 (FM200), a gas-based Fire Suppression System that utilizes Halon which can quickly extinguish fire in 10 seconds or less without harming any devices or electrical equipment. The pre-action dry-pipe sprinkler system is installed to provide a strong backup to FM200.
Steadfast Air Conditioning
Servers require air-conditioning to prevent malfunctions caused by overheating. Our data centre have strict temperature and humidity control within the location through the use of redundant cooling towers, so that all the equipment are functioning properly at all times. Furthermore our Data Center has hot and cool aisles for regulated Air-Flow.
Stable Power Supply
The premier power system deployed eliminates the risks of service interruption due to power outage. The centre is equipped with redundant (N+1) Uninterruptible Power Supply (UPS) System, 1-hour battery backup and N+1 Diesel Generators with full load capacity. A HVAC system provides appropriate airflow, temperature, and humidity to provide optimum conditions for equipment operation and to minimize downtime due to equipment failure.
- Biometric system with fingerprint recognition, PIN access and CCTV surveillance
- Secure Facility with Strict & Limited Access to Data Center
- Secured Cabinet Doors
For more details on our Data Center, visit Equinix Hong Kong
No matter when or where you are, our technical team is always ready to solve your issues 24 x 7 x 365! You could easily contact us via phone, email and live chat for any assistance regarding technical issues.
24 X 7 X 365
No matter where you are, or what time of the day, our technical team is there 24 X 7 X 365 protection to resolve any issues. You have multiple options to reach our techsupport such as phone, email, and live-chat, to make it convenient for you.
Ensure your website is available all the time for your business, earn your customers’ trust and serve your customers better, with our 99.9% uptime guarantee. We offer 24 x 7 x 365 real-time monitoring to keep your website performing at its optimum best.
No questions asked! We offer our new customers an unconditional 14-day Money Back Guarantee if you’re not satisfied.